Info about OtterTune's Community Slack and Support Contact Channels.

Slack Community

The OtterTune support team is available via our open Slack community during regular business hours. You can join the channel to ask questions about how to use OtterTune and other database tuning issues. This is preferred way for you to contact us and is the fastest path to getting a response.

Support Channels

If you prefer not to use Slack, please feel free to reach out to us via email at [email protected], or by using the chatbox in the righthand corner of the screen.